FAQS

Enjoy our charter benefits

Q & A

A few questions to consider when booking your aircraft charter.

HOW DO I CHOOSE THE RIGHT AIRCRAFT FOR MY CHARTER?

Frequent users of private jet charter services may request a preferred jet type but Empire Aviation can suggest options based on the specific requirements, such as the destination, flight duration, number of passengers and the onboard amenity options needed for a particular trip. As well as having our own diverse charter fleet of modern, long-range mid-size jets, Empire Aviation also has access to a large inventory of private jets available for charter across the globe. Whether you need a 7-seat aircraft to take you on a short hop, or a BBJ to accommodate your large group, we can offer you the most suitable and cost-effective option.

HOW TO BOOK MY PRIVATE JET ?

To enquire about booking a charter with Empire Aviation, simply fill out your desired route and travel dates via the Empire website, alternatively you can email your request to charter@empire.aero or call the team At the following; +971 4 299 8444 l +971 56 5091116

WHAT ARE SOME OF THE FEATURES I CAN EXPECT ON A PRIVATE JET?

Private jets come with different cabin configurations to suit various missions and offer a range of onboard comfort and connectivity options. Smaller private jets have comfortable leather seating with the flexibility to recline and rotate, so you can hold face-to-face meetings with fellow passengers. Some aircraft that also have a separate seating area with sofas, which is ideal for passengers who want to use this additional space to rest or for children to stretch out. Onboard amenities range from Wifi to flight phones, video monitors and DVDs, for connectivity and entertainment. Larger private aircraft often have a conference/meeting section, a galley and washrooms. If you require specific amenities on your plane, our charter team can help find the right configuration to suit your needs.

WHAT ABOUT WASHROOM FACILITIES?

All of Empire Aviation’s charter aircraft are fully equipped with separate washrooms.

WHAT COSTS ARE INCLUDED IN THE CHARTER QUOTATION?

Empire Aviation private jet charter quotes are inclusive of the number of flying hours, standard VIP catering, airport taxes, landing fees, ramp fees, fuel surcharges and if applicable, any overnight expenses for the crew. Limousine transfers to and from your aircraft to VIP terminals are also included.

WHEN DO I PAY FOR MY CHARTER?

As with commercial flights, when you book your charter flight the total cost is payable upon confirmation. Any additional services are billed at cost at the end of the trip with immediate payment.

CAN I MAKE LAST MINUTE CHANGES TO THE SCHEDULE?

Private jet charter is very flexible and you can make changes to your booking. However, these will be subject to the availability of the aircraft you have booked and may incur additional charges.

HOW MUCH LUGGAGE CAN I BRING?

Generally, the baggage allowance depends on the size of the aircraft and the capacity of the baggage hold. You can bring one large suitcase and a small carry on per traveller on a midsize or large aircraft. If you anticipate bringing unusually large baggage, including golf clubs or skis, you will need to notify our charter team at the time of your booking. They will then offer you an aircraft that has sufficient baggage capacity for your luggage.

ARE THERE ATTENDANTS ON MY FLIGHT?

Every private jet charter operated by Empire Aviation has a cabin attendant on board. Our cabin crew are silver service trained and take immense pride in delivering high levels of service to passengers. They take great satisfaction in showcasing their catering service skills along with making sure that the cabin environment and ambience are welcoming for passengers.